Support
Help with the BOLTFRAY app: contact, account, sign-in, deletion and bug reports.
Request account deletionContact us
Email: info@boltfray.com. Support is available by email in English or German.
Account & sign-in
Use the same BOLTFRAY account on the website and in the app. If sign-in fails, reset your password on the sign-in page or contact us with your player name (never send your password).
Delete your account
You can request deletion of your account and its data at any time by emailing info@boltfray.com from your account email. The published privacy policy commits to deleting account, player-name, game-link and forum data within 30 days. See the account-deletion request page for scope and unresolved native/provider details. No automated or verified in-app deletion flow exists.
Report a bug
Please include your device, operating system version, game version (shown in settings) and what happened. Screenshots help.
Purchases
Native 0.6.0 has no payments or in-app purchases. BOLTFRAY is free to play; the core game is free and nothing bought gives a combat advantage. Optional paid party/clan hosting is planned; joining stays free and pricing is not decided.